What We Actually Track

When you visit our site, we collect certain information to make things work properly and understand how people use our services. Some of this is essential—without it, basic features wouldn't function. Other tracking helps us improve the experience but isn't strictly necessary.

The Technical Details

We use standard web technologies: cookies, local storage, and server logs. Most websites do this. The difference is we're telling you about it clearly rather than hiding it in 50 pages of legal text.

Our analytics tools collect information like your IP address (which gets anonymized), browser type, device category, and general location (city level, not your exact address). We don't track individual users across different websites or build detailed profiles about you.

How This Benefits Your Experience

Here's what we actually do with the data—specific examples rather than vague promises:

• When we notice most visitors leave our services page quickly, we rewrite it to be clearer and more useful
• If analytics show mobile users struggling with a particular form, we redesign it to work better on smaller screens
• When server logs reveal slow loading times for certain pages, we optimize images and code
• If we see people frequently searching for specific information, we make it easier to find

The point is making the website better for everyone who visits. Not serving targeted ads or selling information to third parties.

Third-Party Services

We use a few external tools that set their own tracking elements. Being honest: we don't have complete control over what these services do with data, though we've chosen providers with reasonable privacy policies.

What You Can't Disable

A few tracking elements are genuinely necessary for basic functionality. Without these, the website simply wouldn't work:

• Session identifiers that remember you're logged in (if applicable)
• Form data storage so your information doesn't disappear if you navigate away
• Security tokens that prevent malicious attacks on our servers
• Your cookie preference itself (ironic, but necessary)

These expire quickly—most within hours or when you close your browser. They don't track your behavior across websites or build profiles.

Browser-Level Controls

Beyond our opt-out button, your browser has built-in privacy controls. Most modern browsers let you block third-party tracking, clear stored data, or browse in private mode. These work independently of any website's settings.

If you enable "Do Not Track" in your browser, we respect that signal. However, be aware that not all websites honor this preference—it's a request, not a legal requirement.

Data Retention

We don't keep tracking data forever. Analytics information gets aggregated and anonymized after 90 days. Server logs are retained for 60 days for security purposes, then deleted. Essential operational data expires when you close your browser or within 24 hours, whichever comes first.

If you contact us directly via email or forms, we keep that correspondence as long as necessary for business purposes—typically until the matter is resolved, plus an additional year for reference. You can request deletion of this information at any time.

Changes to This Policy

We update this document when we change how we handle data. Major changes get announced on our homepage. Minor clarifications happen without fanfare. The "last updated" date at the top reflects when we made the most recent modifications.

We won't suddenly start doing something dramatically different with your data without telling you first. And we definitely won't start selling information to third parties—that's not our business model.