Information We Collect

The information we gather depends on how you interact with our business. Most commonly, this happens when someone contacts us about a project or visits our website.

Contact and Project Information

When you reach out to discuss interior flower design services, we collect:

• Your name and preferred contact method (email, phone number)
• Business address or project location in Azerbaijan
• Details about your space and design preferences
• Budget considerations and timeline expectations
• Any specific requirements or accessibility needs

Website Usage Data

Our website collects basic technical information that helps us understand how people find and use our site. This includes your IP address, browser type, pages visited, and time spent on different sections. We use this data to improve the website experience and identify which services generate the most interest.

How We Use Your Information

Your data serves specific purposes related to providing professional services. We don't sell information to third parties or use it for purposes unrelated to our interior flower design business.

We keep communications professional and relevant. You won't receive marketing emails unless you've specifically requested information about our services or updates about interior flower design trends.

Data Storage and Security

Client information is stored on secure servers with encryption protocols. Physical documents are kept in locked facilities at our Sumqayit office. We limit access to your data to team members who need it for project delivery.

In Azerbaijan's climate and business environment, we also maintain backup systems to protect against data loss from power outages or technical failures. These backups follow the same security protocols as primary storage.

Your Rights Regarding Personal Data

Azerbaijan's data protection framework gives you specific rights over your personal information. These aren't just theoretical – they're practical tools you can use.

Access and Correction

You can request a copy of the information we hold about you. If something's incorrect or outdated, let us know and we'll update it. This process typically takes 5-7 business days, though complex requests might take longer.

Data Deletion

You can ask us to delete your information, with some exceptions. We need to retain certain records for tax purposes and contract obligations under Azerbaijan law. These requirements typically last for five years after a project concludes. Beyond legal requirements, we'll delete data upon request.

Marketing Preferences

If you've opted into receiving updates about our services or design trends, you can change your mind anytime. Every marketing email includes an unsubscribe option, or you can contact us directly to update your preferences.

Data Sharing and Third Parties

We don't sell your information. Period. However, running a professional services business sometimes requires sharing data with specific partners:

• Suppliers and Contractors: When sourcing plants or coordinating installations, we share relevant project details with trusted vendors in Azerbaijan
• Payment Processors: Financial transactions go through secure payment systems that handle your banking information according to their own privacy policies
• Legal Obligations: If required by Azerbaijan courts or regulatory authorities, we may need to disclose information

All third parties we work with are required to maintain confidentiality and handle data responsibly. We verify their security practices before establishing partnerships.

Data Retention Periods

We keep different types of information for different periods based on practical and legal requirements:

When retention periods expire, we securely delete or anonymize the data. Some project photos might be retained longer for portfolio purposes, but only with explicit permission and without identifying client information.

International Data Considerations

Most of our business operates within Azerbaijan, but occasionally we work with international suppliers or software services. When your data crosses borders, we ensure adequate protection through:

• Selecting vendors with strong privacy commitments
• Using encrypted transmission methods
• Limiting transferred data to what's necessary for specific purposes
• Verifying compliance with both Azerbaijan regulations and destination country standards

Changes to This Policy

Privacy regulations and our business practices both change over time. When we update this policy, we'll post the revised version on our website with a new "Last Updated" date. Significant changes will be communicated directly to active clients via email.

The current version always represents our active practices. We recommend checking back periodically, especially if you're a returning client or considering a new project.